Privacy Policy

The website at is operated by Chaplin Multimedia Ltd, a company limited by guarantee which is registered in England with registered address at 80b Courtlands Drive, Watford, Herts, WD17 4HT, England (“we” or “us”). Chaplin Multimedia Ltd will be what’s known as the ‘controller’ of the personal data you provide to us.

Data that we collect

We only collect basic personal data about you which does not include any special types of information or location based information. This does however include the following information when you send an e-mail to us, purchase from us or contact us through the Website: your name, e-mail address, postal address, telephone number, how you heard about us and the particular details of your enquiry. We use this information to respond to your enquiry / purchase a product, to send you information about us or the Website and if you have any queries.

Why we need your data

We need to know your basic personal data in order to provide you with the product you purchased in line with this overall contract. We will not collect any personal data from you that we do not need in order to provide and oversee this service to you.

What we do with your data

All the personal data we process is processed by our staff and Chaplin Multimedia (Design Agency) in the UK however for the purposes of IT hosting and maintenance this information is located on servers within the European Union. No other 3rd parties have access to your personal data unless the law allows them to do so. Any payment information is held by Paypalour payment provider. We do not store any payment information.

How long we keep your data

We are required under UK tax law to keep your basic personal data (name, address, contact details) for a minimum of 6 years after which time it will be destroyed. Your information we use for marketing purposes will be kept with us until you notify us that you no longer wish to receive this information.

What we would also like to do with your data

We would however like to use your name and email address to inform you of future offers and similar products. This information is not shared with 3rd parties and you can unsubscribe at any time via phone, email or website. If you would prefer not to receive particular information, please inform us of this by sending an email to

What are your rights

If at any point you believe information we process is incorrect you can request to see this information and have it corrected or deleted. If you wish to raise a complaint on how we handled your personal data, you can contact us to have the matter investigated. Email

If you are not satisfied with our response or believe we are processing your personal data not in accordance with the law you can complain to the Information Commissioner’s Office httpss://


Any material changes to the way in which we use your data will be described in future versions of this privacy policy. Each time you enter the Website, you agree that the privacy policy current at that time shall apply to all information which we hold about you.


By using the Website, you consent to our use of your information as set out in this Privacy Policy and agree to be bound by the terms of this Policy.

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